Privacy Statement – Penayde Limited

Effective Date: 04/04/2025

Last Updated: 04/04/2025

At Penayde Limited, we are committed to protecting your personal data and respecting your privacy. This statement explains how we collect, use, and safeguard the information you provide when visiting our website or contacting us.

1. Who We Are

Penayde Limited is a sole trader business registered in the UK. We operate in compliance with the UK General Data Protection Regulation (UK GDPR). For any queries about how your data is handled, you can contact us at:

Email: info@penayde.com

2. What Data We Collect

– Your name and email address (if you contact us via forms or email)
– Any other personal information you choose to share when communicating with us

3. How We Use Your Data

– To respond to your enquiries
– To provide our services
– To maintain records for administrative or legal purposes
– To improve website functionality and user experience

4. Legal Basis for Processing

– Consent – where you have provided it voluntarily
– Legitimate interest – to respond to your enquiry or deliver services
– Contractual necessity – to take steps at your request prior to entering into a contract
– Legal obligation – where required to meet legal responsibilities

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6. Sharing Your Data

We do not sell or share your personal data with third parties unless:
– Required by law
– Necessary to deliver services (with your permission)
– We use secure, compliant third-party providers (e.g. email or hosting services)

7. Your Rights Under GDPR

You have the right to:
– Access the personal data we hold about you
– Request correction of incorrect or incomplete data
– Request deletion of your data (where legally applicable)
– Object to processing or request restriction
– Withdraw consent at any time
– Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@penayde.com

8. Data Security

We take appropriate technical and organisational measures to protect your personal data, including the use of encryption, secure cloud platforms, and access controls.

9. Changes to This Privacy Statement

We may update this privacy statement from time to time. Any changes will be posted on this page with an updated date.